Stratos Networks, LLC is a Michigan based company established to provide affordable high speed Internet services to West Michigan communities.
Unlike cable or DSL providers, Stratos utilizes 4G wireless technology to connect its customers to the Internet. The company's network transmits on FCC licensed channels in the 2.5 Ghz BRS spectrum. Stratos use of licensed BRS spectrum means your signals never fade or encounter interference. Licensed spectrum is why Stratos can offer a service experience far superior to other West Michigan ISP's who operate using "unlicensed" or "coordinated license" channels. Stratos customers do not suffer from problems related to unlicensed and coordinated signals.
In April 2014, Stratos acquired the former Spectrum Broadband customers and wireless transmission sites. The company also embarked on a project to replace and upgrade all former Spectrum Broadband infrastructure with the Stratos licensed 4G system. Spectrum Broadband is currently contracted to provide customer support.
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Support Staff Hours
Weekdays 7am to Midnight
Weekends 7am to 10pm
Holiday scheduling varies
Email Customer Support
Stratos Networks, LLC
4942 Dawn Avenue
East Lansing, MI 48823
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