Stratos Networks, LLC is a Michigan based company established to provide affordable high speed Internet services to West Michigan communities.
Unlike cable or DSL providers, Stratos utilizes 4G wireless technology to connect its customers to the Internet. The company's network uses FCC licensed channels in the 2.5 Ghz BRS spectrum. Licensed spectrum is why Stratos can offer a service experience far superior to other West Michigan ISP's who operate using only "unlicensed" or "coordinated license" channels.
In April 2014, Stratos acquired the former Spectrum Broadband customers and wireless transmission sites. The company also embarked on a project to replace and upgrade all former Spectrum Broadband infrastructure with the Stratos licensed 4G system. Spectrum Broadband is currently contracted to provide customer support.
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Support Staff Hours
Weekdays 8am to 6pm
Saturday 8am to 3pm
Holiday scheduling varies
Email Customer Support
Stratos Networks, LLC
PO BOX 4053
East Lansing, MI 48826
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